How To Fix QC712 - Certificate profile product not saved as header is not saved

SAP Error Message - Details

• Message type: E = Error

• Message class: QC - QM: Certificates

• Message number: 712

• Message text: Certificate profile product not saved as header is not saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QC712 - Certificate profile product not saved as header is not saved ?

  The SAP error message QC712, which states "Certificate profile product not saved as header is not saved," typically occurs in the context of Quality Management (QM) when working with certificate profiles in the system. This error indicates that the system is unable to save the certificate profile because the associated header data has not been saved successfully.
  Cause:
  
  Missing Header Data: The most common cause of this error is that the header data for the Quality Inspection (QI) document or the associated object (like a material or inspection lot) has not been saved. This could be due to missing mandatory fields or errors in the header data.
  Incomplete Configuration: The certificate profile may not be properly configured or linked to the relevant material or inspection lot.
  Authorization Issues: There may be authorization issues preventing the user from saving the header data.
  System Errors: Occasionally, there may be temporary system issues or inconsistencies that prevent saving.
  
  Solution:
  
  Check Header Data: Ensure that all mandatory fields in the header data are filled out correctly. Review the data for any inconsistencies or errors.
  Save Header First: Make sure to save the header data before attempting to save the certificate profile. The header must be saved successfully for the certificate profile to be linked to it.
  Review Configuration: Verify that the certificate profile is correctly configured in the system. Check if it is properly assigned to the relevant materials or inspection lots.
  Authorization Check: Ensure that the user has the necessary authorizations to save the header data and the certificate profile.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the certificate profile and its configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA01 (Create Inspection Lot), QA02 (Change Inspection Lot), and QC01 (Create Certificate Profile) to navigate through the Quality Management module.
  SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address known issues.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.