How To Fix QC170 - Certificate status cannot be set without digital signature

SAP Error Message - Details

• Message type: E = Error

• Message class: QC - QM: Certificates

• Message number: 170

• Message text: Certificate status cannot be set without digital signature

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QC170 - Certificate status cannot be set without digital signature ?

  The SAP error message QC170, which states "Certificate status cannot be set without digital signature," typically occurs in the context of Quality Management (QM) when dealing with certificates of analysis or inspection results. This error indicates that the system requires a digital signature to change the status of a certificate.
  Cause:
  The error is caused by the following reasons:
  
  Missing Digital Signature: The system is configured to require a digital signature for certain actions related to certificates, and the digital signature is either not provided or not valid.
  Configuration Settings: The settings in the SAP system may require a digital signature for status changes on certificates, which may not be properly configured or implemented.
  User Authorization: The user attempting to change the certificate status may not have the necessary authorizations to perform actions that require a digital signature.
  
  Solution:
  To resolve the QC170 error, you can take the following steps:
  
  
  Provide a Digital Signature:
  
  Ensure that a valid digital signature is provided when attempting to change the certificate status. This may involve using a digital certificate that is recognized by the SAP system.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the SAP system related to digital signatures and certificate management. Ensure that the settings align with your organization's requirements and that the digital signature functionality is properly enabled.
  
  
  
  User Authorization:
  
  Verify that the user has the necessary authorizations to perform actions that require a digital signature. This may involve checking user roles and permissions in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing digital signatures and certificates in your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide insights specific to your system configuration and help troubleshoot the issue.
  
  
  
  Related Information:
  
  Digital Signature in SAP: Digital signatures in SAP are used to ensure the authenticity and integrity of documents and data. They are often required in regulated industries for compliance purposes.
  Quality Management Module: The QM module in SAP is used for managing quality processes, including inspections, quality certificates, and compliance with quality standards.
  User Roles and Authorizations: Managing user roles and authorizations is crucial in SAP to ensure that users have the appropriate access to perform their tasks without compromising system security.
  
  By following these steps, you should be able to address the QC170 error and successfully manage certificate statuses in your SAP system.