How To Fix QC086 - The address of sales organization &1 was not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: QC - QM: Certificates

  • Message number: 086

  • Message text: The address of sales organization &1 was not found

  • Show details Hide details
  • What causes this issue?

    The address with the number &V2&, which is specified in the sales
    organization &V1&, was not found.

    System Response

    No sender data could be determined.

    How to fix this error?

    Check the system settings for the sales organization &V1&.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message QC086 - The address of sales organization &1 was not found ?

    The SAP error message QC086, which states "The address of sales organization &1 was not found," typically occurs in the context of quality management or sales and distribution processes. This error indicates that the system is unable to locate the address information for the specified sales organization in the relevant master data.

    Cause:

    1. Missing Address Data: The address for the specified sales organization has not been maintained in the system.
    2. Incorrect Sales Organization: The sales organization code provided may be incorrect or does not exist in the system.
    3. Data Inconsistency: There may be inconsistencies or issues in the master data that prevent the system from retrieving the address.
    4. Authorization Issues: The user may not have the necessary authorizations to view the address data for the sales organization.

    Solution:

    1. Maintain Address Data:

      • Go to the transaction code OVX5 (or SPRO for configuration) to maintain the address for the sales organization.
      • Ensure that the address details for the sales organization are correctly entered and saved.
    2. Check Sales Organization Code:

      • Verify that the sales organization code you are using is correct. You can check this in the transaction code OVX5 or by using the relevant master data transaction.
    3. Data Consistency Check:

      • Run consistency checks on the master data to identify any discrepancies. You can use transaction codes like SE16 to view the relevant tables (e.g., TVKO for sales organizations).
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the sales organization data. This may involve checking user roles and permissions in the user administration area.
    5. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP Notes for any known issues related to this error.

    Related Information:

    • Transaction Codes:
      • OVX5: Maintain Sales Organization Data
      • SE16: Data Browser for checking table entries
      • SPRO: Customizing settings
    • Tables:
      • TVKO: Sales Organization Data
      • T005: Countries and their addresses
    • SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.

    By following these steps, you should be able to resolve the QC086 error and ensure that the address for the sales organization is correctly maintained in your SAP system.

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