How To Fix QBEXT221 - Order &1: EWM inspection document &2 deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: QBEXT - QBEXT

• Message number: 221

• Message text: Order &1: EWM inspection document &2 deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QBEXT221 - Order &1: EWM inspection document &2 deleted ?

  The SAP error message QBEXT221 indicates that an inspection document associated with a specific order has been deleted in the Extended Warehouse Management (EWM) system. This can occur in various scenarios, such as during the processing of goods movements, quality inspections, or when handling inventory in EWM.
  Cause:
  
  Manual Deletion: The inspection document may have been manually deleted by a user or through a batch job.
  System Process: Certain system processes or transactions may lead to the automatic deletion of inspection documents, especially if they are no longer relevant or if the associated order has been completed or canceled.
  Data Consistency Issues: There may be inconsistencies in the data between the EWM and the Quality Management (QM) modules, leading to the deletion of the inspection document.
  Configuration Issues: Incorrect configuration settings in EWM or QM could lead to unexpected behavior, including the deletion of inspection documents.
  
  Solution:
  
  Check Document Status: Verify the status of the order and the associated inspection document. Ensure that the order is still open and that the inspection document should be valid.
  Review Logs: Check system logs or change logs to identify when and why the inspection document was deleted. This can provide insights into whether it was a manual action or a system process.
  Recreate Inspection Document: If the inspection document is necessary for further processing, you may need to recreate it. This can typically be done through the relevant transaction in SAP.
  Consult Configuration: Review the configuration settings in both EWM and QM to ensure that they are set up correctly and that there are no rules or processes that would lead to the deletion of inspection documents.
  User Training: If manual deletion is a frequent issue, consider providing additional training to users on the importance of inspection documents and the implications of deleting them.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (for displaying inspection lots) and LB10 (for managing EWM documents).
  SAP Notes: Check for any SAP Notes related to this error message or similar issues. SAP Notes often provide patches or additional guidance for known issues.
  Documentation: Review SAP documentation for EWM and QM to understand the lifecycle of inspection documents and how they interact with orders and inventory management.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP directly for further assistance.