How To Fix QB104 - The Q-info record for material &, supplier & is being processed

SAP Error Message - Details

• Message type: E = Error

• Message class: QB - Message IDs for QM in procurement

• Message number: 104

• Message text: The Q-info record for material &, supplier & is being processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QB104 - The Q-info record for material &, supplier & is being processed ?

  The SAP error message QB104 indicates that a Quality Info Record (Q-info record) for a specific material and supplier is currently being processed. This typically occurs when there is an attempt to create or modify a Q-info record that is already in use or locked by another process.
  Cause:
  
  Record Locking: The Q-info record is locked by another user or process. This can happen if someone is currently editing the record or if a background job is processing it.
  Database Transaction: There may be an ongoing database transaction that is preventing access to the Q-info record.
  System Configuration: There might be configuration settings that are causing the record to be locked during certain operations.
  
  Solution:
  
  Check Lock Entries: Use transaction code SM12 to check for lock entries related to the material and supplier. If you find a lock that is no longer needed, you can delete it (if you have the necessary authorizations).
  Wait and Retry: If the record is being processed by another user, you may need to wait until they finish their work and then try again.
  Check Background Jobs: Use transaction code SM37 to check if there are any background jobs that might be processing the Q-info record. If you find any, you may need to wait for them to complete.
  Consult with Colleagues: If you are in a multi-user environment, check with your colleagues to see if someone else is working on the same record.
  System Administrator: If the issue persists, contact your SAP system administrator for further assistance. They may need to investigate deeper into the system logs or configurations.
  
  Related Information:
  
  Transaction Codes: 
  
  SM12 - To view and manage lock entries.
  SM37 - To monitor background jobs.
  
  
  Quality Management (QM): Understanding the role of Q-info records in the Quality Management module can help in troubleshooting related issues.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  
  By following these steps, you should be able to resolve the QB104 error and continue with your work in SAP.