How To Fix QB102 - Quality info record already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: QB - Message IDs for QM in procurement

• Message number: 102

• Message text: Quality info record already exists

What causes this issue?

A quality info record already exists for material &v1&, revision level
&v2&, supplier &v3& and plant &v4&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your entries.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QB102 - Quality info record already exists ?

  The SAP error message QB102, which states "Quality info record already exists," typically occurs when you are trying to create a new quality info record for a material and vendor combination that already has an existing quality info record in the system. This can happen during the creation of a quality info record in the Quality Management (QM) module of SAP.
  Cause:
  
  Duplicate Entry: The primary cause of this error is that there is already a quality info record for the specified material and vendor combination in the system.
  Incorrect Data Entry: Sometimes, the data entered may not match the existing record due to minor discrepancies, leading to confusion.
  System Configuration: In some cases, the system configuration may not allow for multiple quality info records for the same material and vendor.
  
  Solution:
  
  
  Check Existing Records: Before creating a new quality info record, check if a record already exists for the specific material and vendor combination. You can do this by using transaction code QIQ1 (Display Quality Info Record) or QIQ2 (Change Quality Info Record).
  
  
  Modify Existing Record: If a quality info record already exists and you need to make changes, you can modify the existing record instead of creating a new one. Use transaction code QIQ2 to change the existing record.
  
  
  Delete Existing Record: If the existing quality info record is no longer needed, you can delete it using transaction code QIQ3 (Delete Quality Info Record). Be cautious with this option, as it will remove the record permanently.
  
  
  Consult Documentation: If you are unsure about the existing records or how to proceed, consult your organization's documentation or reach out to your SAP support team for assistance.
  
  
  Check for Configuration Issues: If you believe that the system should allow multiple records but it is not functioning as expected, check with your SAP Basis or configuration team to ensure that the system settings are correct.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  QIQ1: Display Quality Info Record
  QIQ2: Change Quality Info Record
  QIQ3: Delete Quality Info Record
  
  
  
  Quality Management (QM) Module: Understanding the QM module and how quality info records are used can help in managing quality-related data effectively.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to quality info records that may provide additional insights or solutions.
  
  
  User Authorization: Ensure that you have the necessary authorizations to view, change, or delete quality info records in the system.
  
  
  By following these steps, you should be able to resolve the QB102 error and manage quality info records effectively in SAP.