How To Fix QB065 - Quality info record for material &1 supplier &2 plant &3 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: QB - Message IDs for QM in procurement

  • Message number: 065

  • Message text: Quality info record for material &1 supplier &2 plant &3 does not exist

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message QB065 - Quality info record for material &1 supplier &2 plant &3 does not exist ?

    The SAP error message QB065 indicates that there is no quality information record (QIR) for the specified material, supplier, and plant combination. This error typically arises when you are trying to perform a quality management-related transaction, such as creating a quality inspection lot or processing a goods receipt, and the system cannot find the necessary quality information record.

    Cause:

    1. Missing Quality Info Record: The most common cause is that the quality info record has not been created for the specified material, supplier, and plant combination.
    2. Incorrect Data Entry: There may be a typo or incorrect data entry in the material number, supplier number, or plant code.
    3. Data Deletion: The quality info record may have been deleted or not yet created after a recent change in the material or supplier data.
    4. Configuration Issues: There may be issues with the configuration settings in the Quality Management module.

    Solution:

    1. Create Quality Info Record:

      • Navigate to the transaction code QI01 (Create Quality Info Record).
      • Enter the required details such as material number, supplier, and plant.
      • Fill in the necessary quality inspection parameters and save the record.
    2. Verify Data Entry:

      • Double-check the material number, supplier number, and plant code for any errors.
      • Ensure that you are using the correct combination of these fields.
    3. Check Existing Records:

      • Use transaction code QI02 (Change Quality Info Record) or QI03 (Display Quality Info Record) to check if a record exists for the specified combination.
      • If it exists, verify that it is active and correctly configured.
    4. Consult with Configuration Team:

      • If you suspect configuration issues, consult with your SAP configuration team to ensure that the Quality Management settings are correctly set up for the materials and suppliers in question.
    5. Review Documentation:

      • Check any relevant documentation or guidelines within your organization regarding the creation and maintenance of quality info records.

    Related Information:

    • Transaction Codes:
      • QI01: Create Quality Info Record
      • QI02: Change Quality Info Record
      • QI03: Display Quality Info Record
    • Quality Management Module: Familiarize yourself with the Quality Management (QM) module in SAP, as it plays a crucial role in managing quality-related processes.
    • Master Data: Ensure that the master data for materials and vendors is correctly maintained, as this can impact the creation of quality info records.

    By following these steps, you should be able to resolve the QB065 error and ensure that the necessary quality information records are in place for your materials and suppliers.

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