How To Fix QAM171 - Business partner &1 replaced by &2 in defect &3

SAP Error Message - Details

• Message type: E = Error

• Message class: QAM - General Message Class for Quality Issue Management

• Message number: 171

• Message text: Business partner &1 replaced by &2 in defect &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QAM171 - Business partner &1 replaced by &2 in defect &3 ?

  The SAP error message QAM171 indicates that a business partner (BP) has been replaced by another business partner in the context of a defect. This message typically arises in the Quality Management (QM) module when there is a change in the business partner associated with a defect record.
  Cause:
  The error message QAM171 is triggered when:
  
  A defect record is linked to a business partner (e.g., a supplier or customer).
  The business partner has been replaced or updated in the system, leading to the original business partner being no longer valid for that defect.
  This can happen due to data maintenance activities, such as updates to business partner records or changes in the organizational structure.
  
  Solution:
  To resolve the QAM171 error, you can take the following steps:
  
  
  Check Business Partner Records:
  
  Verify the details of both the original business partner (&1) and the new business partner (&2) in the system.
  Ensure that the new business partner is correctly set up and has the necessary attributes for the defect.
  
  
  
  Update Defect Record:
  
  If the defect record is still valid, you may need to manually update the defect to reflect the new business partner.
  Navigate to the defect record in the QM module and change the business partner to the new one.
  
  
  
  Review Change Logs:
  
  Check the change logs for the business partner to understand why the replacement occurred. This can provide insights into whether the change was intentional or an error.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or guidelines regarding business partner management in your organization to ensure compliance with internal processes.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error message.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to business partner management and defect handling.
  QM Module Documentation: Familiarize yourself with the Quality Management module documentation to understand how business partners are linked to defects and the implications of changes.
  Training: If this is a recurring issue, consider training for users on how to manage business partners and defects effectively within SAP.
  
  By following these steps, you should be able to address the QAM171 error and ensure that your defect records are accurately maintained.