How To Fix QACT036 - Error when checking the consistency of the worklist

SAP Error Message - Details

• Message type: E = Error

• Message class: QACT - TMS: Quality Assurance & Check Tools

• Message number: 036

• Message text: Error when checking the consistency of the worklist

What causes this issue?

You want to edit the QA worklist. An error occurred when checking the
consistency of the QA worklist. The information on when the QA worklist
was last edited could not be read from the target system.

System Response

You cannot edit the QA worklist.

How to fix this error?

Remove the error in the target system.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QACT036 - Error when checking the consistency of the worklist ?

  The SAP error message QACT036 indicates that there is an inconsistency in the worklist during the quality management process. This error typically arises when there are issues with the data or configuration related to quality notifications, inspection lots, or other quality management objects.
  Causes of QACT036 Error
  
  
  Data Inconsistency: There may be inconsistencies in the data related to quality notifications or inspection lots. This can happen if records are incomplete or if there are discrepancies between related objects.
  
  
  Configuration Issues: Incorrect configuration settings in the Quality Management module can lead to inconsistencies. This includes settings related to quality notifications, inspection plans, or other related components.
  
  
  Missing Authorizations: Sometimes, the user may not have the necessary authorizations to access or modify certain quality management objects, leading to errors when checking the worklist.
  
  
  System Bugs: Occasionally, bugs in the SAP system or specific patches may cause unexpected behavior, including this error.
  
  
  Solutions to QACT036 Error
  
  
  Check Data Consistency:
  
  Review the quality notifications and inspection lots associated with the worklist. Ensure that all required fields are filled and that there are no missing or incorrect entries.
  Use transaction codes like QA32 (for inspection lots) or QM02 (for quality notifications) to check the status and details of the relevant objects.
  
  
  
  Review Configuration Settings:
  
  Verify the configuration settings in the Quality Management module. Ensure that all necessary settings are correctly defined and that there are no missing links between related components.
  Check the configuration for quality notifications and inspection plans to ensure they are set up correctly.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and modify the quality management objects. You may need to consult with your SAP security team to verify and adjust authorizations if necessary.
  
  
  
  System Updates and Patches:
  
  Check if there are any available updates or patches for your SAP system that address known issues related to the QACT036 error. Applying the latest patches can sometimes resolve unexpected errors.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may provide specific guidance or fixes related to the QACT036 error. SAP Notes often contain valuable information about known issues and their resolutions.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant transaction codes and steps taken before encountering the error.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the Quality Management module, such as QA32, QA03, QM02, and QM01.
  Quality Management Documentation: Review SAP documentation related to Quality Management for best practices and troubleshooting tips.
  User Forums and Communities: Engage with SAP user communities and forums where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the QACT036 error in your SAP system.