How To Fix QACT004 - Could not read time stamp of the last worklist

SAP Error Message - Details

• Message type: E = Error

• Message class: QACT - TMS: Quality Assurance & Check Tools

• Message number: 004

• Message text: Could not read time stamp of the last worklist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message QACT004 - Could not read time stamp of the last worklist ?

  The SAP error message QACT004: Could not read time stamp of the last worklist typically occurs in the context of Quality Management (QM) or when dealing with worklists in SAP. This error indicates that the system is unable to retrieve the timestamp associated with the last worklist, which can hinder processes that depend on this information.
  Causes:
  
  Database Issues: There may be issues with the database that prevent the system from accessing the required data.
  Authorization Problems: The user may not have the necessary authorizations to access the worklist or the related data.
  Configuration Errors: Incorrect configuration settings in the Quality Management module or related areas may lead to this error.
  System Bugs: There could be bugs or inconsistencies in the SAP system that affect the retrieval of worklist timestamps.
  Data Corruption: Corrupted data in the worklist or related tables can also lead to this error.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the worklist and related data.
  Database Consistency Check: Perform a consistency check on the database to identify and resolve any issues that may be affecting data retrieval.
  Review Configuration: Check the configuration settings in the Quality Management module to ensure they are set up correctly.
  System Logs: Review system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  Restart the Worklist: If applicable, try restarting the worklist or the related processes to see if that resolves the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, especially if it appears to be a bug or a more complex issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QM01 (Create Quality Notification), QM02 (Change Quality Notification), and QM03 (Display Quality Notification) to navigate the Quality Management module effectively.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to Quality Management and worklists for additional insights and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and potentially resolve the QACT004 error in your SAP system.