How To Fix QACT006 - Could not update time stamp of last worklist

SAP Error Message - Details

• Message type: E = Error

• Message class: QACT - TMS: Quality Assurance & Check Tools

• Message number: 006

• Message text: Could not update time stamp of last worklist

What causes this issue?

An error occurred when updating the timestamp of the worklist.

System Response

The system could not update the timestamp of the worklist.
This means that the worklist could not be stored correctly in the
database.

How to fix this error?

Find out the cause of the error and remove it. To do this, read the
system log (transaction SM21). Contact the system administrator if
necessary.
After you have removed the cause of the error, restart the function
'Create worklist'.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QACT006 - Could not update time stamp of last worklist ?

  The SAP error message QACT006: Could not update time stamp of last worklist typically occurs in the context of Quality Management (QM) or when dealing with worklists in SAP. This error indicates that the system was unable to update the timestamp for the last worklist, which can be due to various reasons.
  Causes:
  
  Database Locking Issues: The database table that stores the worklist information may be locked by another transaction, preventing the update.
  Authorization Issues: The user may not have the necessary authorizations to perform the update on the worklist.
  System Configuration Issues: There may be configuration problems in the Quality Management module or related areas.
  Technical Issues: There could be underlying technical issues such as database connectivity problems or inconsistencies in the data.
  
  Solutions:
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the relevant database tables. If you find locks, you may need to wait for them to be released or contact your system administrator to resolve them.
  Review Authorizations: Ensure that the user has the necessary authorizations to update the worklist. You can check this using transaction SU53 after the error occurs to see if there are any missing authorizations.
  Check System Logs: Use transaction SLG1 to check the application logs for any additional error messages or warnings that could provide more context about the issue.
  Reconfigure Settings: If the issue is related to configuration, review the settings in the Quality Management module to ensure everything is set up correctly.
  Database Consistency Check: If you suspect data inconsistencies, you may need to run consistency checks or consult with your database administrator.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SU53 (for authorization checks), and SLG1 (for application logs).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  Documentation: Review SAP documentation related to Quality Management and worklist processing for additional insights and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the QACT006 error in your SAP system.