How To Fix QA229 - The QINF record & & & is being processed

SAP Error Message - Details

• Message type: E = Error

• Message class: QA - QM : Inspection lots

• Message number: 229

• Message text: The QINF record & & & is being processed

What causes this issue?

You want to perform a special type of incoming inspection. In order to
do so, you must access the quality info record. This record, however,
is currently being processed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Wait until the quality info record is available again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QA229 - The QINF record & & & is being processed ?

  The SAP error message QA229 indicates that the Quality Inspection (QINF) record is currently being processed. This typically occurs when there is an attempt to access or modify a QINF record that is already being handled by another process or user. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Concurrent Processing: The QINF record is locked because another user or process is currently working on it. This can happen in scenarios where multiple users are trying to access the same inspection lot or quality inspection record simultaneously.
  System Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. If a record is being processed, it cannot be accessed until the lock is released.
  Long-running Transactions: If a transaction takes too long to complete, it may hold the lock on the QINF record longer than expected.
  
  Solution:
  
  Wait and Retry: If the error is due to concurrent processing, the simplest solution is to wait for a few moments and then try to access the record again.
  Identify the Lock: Use transaction code SM12 to check for locks on the QINF record. You can identify which user or process is holding the lock and take appropriate action.
  Release the Lock: If you have the necessary authorizations, you can manually release the lock from transaction SM12. However, be cautious when doing this, as it may disrupt the other user's work.
  Check for Long-running Processes: If a process is taking too long, investigate it using transaction SM37 (Job Monitoring) to see if there are any background jobs that are causing the delay.
  Consult with Colleagues: If you are in a team environment, check with your colleagues to see if someone else is working on the same inspection lot or record.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  QA32: Display Inspection Lots
  QA33: Display Quality Notifications
  SM12: Display and Delete Locks
  SM37: Job Monitoring
  
  
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  Documentation: Review SAP documentation on Quality Management (QM) processes to understand how QINF records are managed and the implications of concurrent processing.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.