How To Fix QA036 - You cannot cancel the confirmation

SAP Error Message - Details

• Message type: E = Error

• Message class: QA - QM : Inspection lots

• Message number: 036

• Message text: You cannot cancel the confirmation

What causes this issue?

The current confirmation cannot be cancelled.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether the confirmation has already been cancelled or if a
cancellation is no longer possible because of a completed order.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QA036 - You cannot cancel the confirmation ?

  The SAP error message QA036, "You cannot cancel the confirmation," typically occurs in the context of quality management and production confirmations. This error indicates that the system does not allow the cancellation of a confirmation due to certain conditions not being met. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  
  Status of the Confirmation: The confirmation you are trying to cancel may be in a status that does not allow cancellation. For example, if the confirmation has already been processed or if it is linked to a subsequent process that has been completed.
  
  
  Dependencies on Other Documents: The confirmation may be linked to other documents (like production orders, inspection lots, etc.) that prevent its cancellation.
  
  
  Quality Inspection Results: If the confirmation is associated with quality inspection results that have already been recorded, the system may restrict cancellation.
  
  
  User Authorizations: The user may not have the necessary authorizations to cancel confirmations in the system.
  
  
  Configuration Settings: Certain configuration settings in the system may restrict the cancellation of confirmations based on business rules.
  
  
  Solutions:
  
  
  Check Confirmation Status: Review the status of the confirmation you are trying to cancel. If it is already processed or linked to other documents, you may need to address those dependencies first.
  
  
  Review Related Documents: Check if there are any related documents (like inspection lots or production orders) that are preventing the cancellation. You may need to reverse or adjust those documents first.
  
  
  Quality Inspection Results: If quality inspection results are recorded, you may need to reverse or delete those results before you can cancel the confirmation.
  
  
  User Authorizations: Ensure that you have the necessary authorizations to perform the cancellation. If not, contact your SAP administrator to obtain the required permissions.
  
  
  Consult Configuration Settings: If you suspect that configuration settings are causing the issue, consult with your SAP configuration team to review the settings related to confirmations and cancellations.
  
  
  Use Transaction Codes: Depending on the context, you may need to use specific transaction codes (like QA32 for managing inspection lots) to manage the related documents effectively.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to SAP documentation for Quality Management and Production Planning for detailed processes and guidelines on handling confirmations and cancellations.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and context for further investigation.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.