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How To Fix QA005 - Order &2 is already being processed by user &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: QA - QM : Inspection lots

  • Message number: 005

  • Message text: Order &2 is already being processed by user &1

  • Show details Hide details
  • What causes this issue?

    Order &v2& is currently being processed.

    How to fix this error?

    Select another order number or wait until processing of order &v2& has
    been completed.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message QA005 - Order &2 is already being processed by user &1 ?

    The SAP error message QA005 indicates that a particular order (identified by &2) is currently being processed by another user (identified by &1). This typically occurs in the context of quality management processes, where multiple users may attempt to access or modify the same order simultaneously.

    Cause:

    1. Concurrent Access: The most common cause of this error is that another user has locked the order for processing. This can happen if the order is being edited, or if a transaction related to the order is currently in progress.
    2. Session Issues: Sometimes, a user may have an open session that is still holding a lock on the order, even if they are not actively working on it.
    3. System Configuration: Certain configurations in the SAP system may lead to more frequent locking issues, especially in environments with high user concurrency.

    Solution:

    1. Wait and Retry: The simplest solution is to wait for the other user to complete their processing of the order. Once they are done, the lock will be released, and you can proceed with your work.
    2. Check Active Sessions: If you suspect that a session is holding a lock unnecessarily, you can check for active sessions in the SAP system using transaction code SM04 or AL08. This will show you which users are logged in and what transactions they are running.
    3. Contact the User: If you can identify the user who is processing the order, you may want to reach out to them to see if they can complete their task or release the lock.
    4. System Administrator Intervention: If the lock persists and you cannot identify the user or if the user is unavailable, you may need to contact your SAP system administrator. They can use transaction SM12 to view and delete locks if necessary, but this should be done with caution to avoid data inconsistencies.
    5. Review Configuration: If this issue occurs frequently, it may be worth reviewing the system configuration and user access patterns to identify potential improvements.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM04 (User Overview), AL08 (Global User Overview), and SM12 (Display and Delete Locks).
    • User Training: Ensure that users are trained on proper order processing procedures to minimize the chances of concurrent access issues.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as there may be updates or fixes available that address underlying problems.

    By following these steps, you should be able to resolve the QA005 error and continue with your work in SAP.

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