How To Fix Q6340 - Records not inserted in infostructure & (forbidden characters)

Q6340 - Overview

• Message type: E = Error

• Message class: Q6 - Archive Information System

• Message number: 340

• Message text: Records not inserted in infostructure & (forbidden characters)

What causes this issue?

You tried to insert archive information structure entries where entries
already exist. A check of existing, identical data was not possible.
This is because the record to be checked alphanumerical but it contains
hexadecimal characters (x'00').

System Response

Structure data cannot be entered completely. The fill status will be set
to "incorrect".

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Q6340 - Details

• The SAP error message Q6340, which states "Records not inserted in infostructure & (forbidden characters)," typically occurs when there are issues with the data being processed for Quality Management (QM) infostructures. This error indicates that the system has encountered forbidden characters in the data that it is trying to insert into the infostructure.
  Causes:
  
  Forbidden Characters: The data being processed may contain special characters or symbols that are not allowed in the infostructure. This can include characters like @, #, $, %, etc.
  Data Format Issues: The data may not conform to the expected format or length defined for the infostructure fields.
  
  Configuration Issues: There may be configuration settings in the infostructure that restrict certain types of data or characters.
  Data Source Problems: The source of the data (e.g., inspection lots, quality notifications) may have records with invalid characters.
  
  Solutions:
  
  Identify Forbidden Characters: Review the data being processed to identify any forbidden characters. You can use transaction