How To Fix Q6401 - Place the cursor on the info record

SAP Error Message - Details

• Message type: E = Error

• Message class: Q6 - Archive Information System

• Message number: 401

• Message text: Place the cursor on the info record

What causes this issue?

You want to display the data object for one info record from the
archive, however you have placed the cursor on an info record.

How to fix this error?

Place the cursor on an info record (a data line) and executer the
function again (for example, double click).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q6401 - Place the cursor on the info record ?

  The SAP error message Q6401, which states "Place the cursor on the info record," typically occurs in the context of Quality Management (QM) when you are trying to access or process information related to quality info records. This error indicates that the system expects you to select or highlight a specific info record before proceeding with the action you are attempting.
  Cause:
  The error is usually caused by one of the following reasons:
  
  No Info Record Selected: You have not selected an info record in the list or table where the action is being performed.
  Incorrect Navigation: You may have navigated to a screen or function that requires an info record to be highlighted, but none is currently selected.
  User Interface Issue: Sometimes, the user interface may not be responding correctly, leading to the inability to select an info record.
  
  Solution:
  To resolve the Q6401 error, follow these steps:
  
  Select an Info Record: Ensure that you have placed the cursor on a valid info record in the list or table. Click on the desired record to highlight it.
  Check for Filters: If you are using filters or search criteria, make sure that they are set correctly so that the info records you need are visible.
  Refresh the Screen: If the issue persists, try refreshing the screen or navigating away and back to the relevant transaction to reset the interface.
  Consult Documentation: If you are unsure about the process, refer to SAP documentation or help resources related to the specific transaction you are using.
  Contact Support: If the problem continues after trying the above steps, consider reaching out to your SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transactions related to Quality Management, such as creating or modifying quality info records.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on how to properly navigate and select info records within the SAP system to minimize the occurrence of this error.
  
  By following these steps, you should be able to resolve the Q6401 error and continue with your work in SAP.