How To Fix Q5023 - You (&1) cannot call work packages from inspector (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: Q5 - Messages for BAPIs in results recording

• Message number: 023

• Message text: You (&1) cannot call work packages from inspector (&2)

What causes this issue?

Only the inspector entered in the handheld worklist can access entries.

System Response

The function is canceled. No data is transferred.

How to fix this error?

If another inspector wants to process a work package, the inspector in
the handheld worklist must be changed.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q5023 - You (&1) cannot call work packages from inspector (&2) ?

  The SAP error message Q5023 indicates that a user is attempting to call work packages from an inspector, but the system is preventing this action due to certain restrictions or conditions not being met. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to call work packages from the specified inspector.
  Configuration Settings: There may be configuration settings in the Quality Management (QM) module that restrict the calling of work packages based on certain criteria.
  Status of the Work Package: The work package may be in a status that does not allow it to be called or processed.
  Inspector Assignment: The inspector may not be correctly assigned to the work package or may not have the necessary permissions.
  
  Solutions:
  
  
  Check User Authorizations: Ensure that the user has the appropriate roles and authorizations to access and call work packages from the inspector. This can be done by reviewing the user’s profile in the SAP system.
  
  
  Review Configuration Settings: Check the configuration settings in the Quality Management module to ensure that there are no restrictions preventing the calling of work packages. This may involve reviewing the settings for inspection plans, work packages, and related processes.
  
  
  Verify Work Package Status: Check the status of the work package to ensure it is in a state that allows it to be called. If it is in a locked or completed state, it may need to be unlocked or reactivated.
  
  
  Inspect Inspector Assignment: Ensure that the inspector is correctly assigned to the work package and has the necessary permissions to perform the action. This may involve checking the assignment in the system and making any necessary adjustments.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details related to the error message Q5023. This may provide additional insights or steps to resolve the issue.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches or updates that could resolve the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered the same issue and what solutions they have found.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.