How To Fix Q2363 - Database System & is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: Q2 - Messages for Development Classes SDBO and SDBA

• Message number: 363

• Message text: Database System & is not supported

What causes this issue?

This database system is not supported. Therefore, the function you
selected cannot be executed.

System Response

Action is terminated.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q2363 - Database System & is not supported ?

  The SAP error message Q2363, which states "Database System & is not supported," typically indicates that the database system you are trying to use with your SAP application is not recognized or supported by the version of SAP you are running. This can occur for several reasons, including:
  Causes:
  
  Unsupported Database Version: The version of the database you are using may not be compatible with the version of SAP you have installed.
  Configuration Issues: There may be misconfigurations in the SAP system that prevent it from recognizing the database.
  Database Type: The database type (e.g., Oracle, SQL Server, HANA, etc.) may not be supported by the specific SAP application or module you are using.
  Missing Database Drivers: The necessary database drivers or connectors may not be installed or configured correctly in the SAP system.
  
  Solutions:
  
  Check Compatibility: Verify the compatibility of your SAP version with the database version you are using. You can refer to the SAP Product Availability Matrix (PAM) for this information.
  Update Database: If your database version is outdated or unsupported, consider upgrading to a supported version.
  Install/Update Drivers: Ensure that the correct database drivers are installed and configured properly in your SAP system. This may involve downloading the latest drivers from the database vendor's website.
  Configuration Review: Review the configuration settings in the SAP system to ensure that the database connection parameters are set correctly.
  Consult Documentation: Refer to the SAP documentation for your specific application and database to ensure that all requirements are met.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if you suspect a deeper compatibility issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Database Vendor Documentation: Review the documentation provided by your database vendor for any specific configurations or requirements when integrating with SAP.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.