How To Fix Q2361 - Internal Error: SPLAN data record not found

SAP Error Message - Details

• Message type: E = Error

• Message class: Q2 - Messages for Development Classes SDBO and SDBA

• Message number: 361

• Message text: Internal Error: SPLAN data record not found

What causes this issue?

The system could not find a data record that describes a system. The
internal data structure may be corrupt.

System Response

Action is terminated.

How to fix this error?

Contact SAP.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q2361 - Internal Error: SPLAN data record not found ?

  The SAP error message Q2361, which states "Internal Error: SPLAN data record not found," typically occurs in the context of Quality Management (QM) or Production Planning (PP) modules when the system is unable to find a specific data record related to the Sampling Plan (SPLAN). This can happen for various reasons, including data inconsistencies, missing configurations, or issues with the master data.
  Causes:
  
  Missing Sampling Plan: The sampling plan that is being referenced does not exist in the system.
  Incorrect Configuration: There may be issues with the configuration of the Quality Management module or the specific sampling plan settings.
  Data Inconsistencies: There could be inconsistencies in the master data or transactional data that prevent the system from retrieving the necessary records.
  Authorization Issues: The user may not have the necessary authorizations to access the sampling plan data.
  System Bugs: Occasionally, this error can be caused by bugs in the SAP system or specific patches that have not been applied.
  
  Solutions:
  
  Check Sampling Plan: Verify that the sampling plan exists in the system. You can do this by navigating to the relevant transaction (e.g., QP01 for creating sampling plans) and checking if the plan is available.
  Review Configuration: Ensure that the configuration for the Quality Management module is set up correctly. This includes checking the settings for sampling plans and related master data.
  Data Consistency Check: Run consistency checks on the master data and transactional data to identify any discrepancies. You can use transaction codes like QCC1 or QCC2 for consistency checks.
  Authorization Check: Ensure that the user has the necessary authorizations to access the sampling plan data. This can be checked with the help of your SAP security team.
  SAP Notes and Patches: Check the SAP Support Portal for any relevant notes or patches that address this specific error. Applying the latest patches may resolve the issue if it is related to a known bug.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error is occurring and why the SPLAN data record is not being found.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QP01 (Create Sampling Plan), QP02 (Change Sampling Plan), and QP03 (Display Sampling Plan).
  SAP Documentation: Refer to SAP Help documentation for detailed information on sampling plans and their configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.