How To Fix Q2362 - Delete "Unknown" actions and replace with "UpdateStats"

SAP Error Message - Details

• Message type: E = Error

• Message class: Q2 - Messages for Development Classes SDBO and SDBA

• Message number: 362

• Message text: Delete "Unknown" actions and replace with "UpdateStats"

What causes this issue?

The new SAPDBA option '-statistics' executes, in one run, all
operations required to update the cost-based optimizer statistics.
Previously, this was executed in two steps.
1. Needs Analysis: SAPDBA option '-checkopt' , DB13 action 'CheckOpt'
2. Generate Statistics: SAPDBA option '-analyze' , DB13 action
'AnalyzeTab'
In addition, the new option allows you to generate statistics in
parallel, which considerably reduces runtimes. For this reason, you can
no longer use the old actions in DB13 but instead must use the new
action 'UpdateStats'.

System Response

DB13 displays the old actions as 'Unknown'.

How to fix this error?

Delete the 'Unknown' actions from the DBA Planning Calendar and
schedule instead the new action 'UpdateStats'. This action is normally
scheduled to run once a week, such as each Sunday.
Caution: The old actions scheduled in the past are displayed as
'Unknown' in the DBA Planning Calendar until you delete them from the
Calendar.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q2362 - Delete "Unknown" actions and replace with "UpdateStats" ?

  The SAP error message Q2362, which states "Delete 'Unknown' actions and replace with 'UpdateStats'," typically occurs in the context of SAP's Quality Management (QM) module or during the execution of certain processes that involve data updates or statistics calculations.
  Cause:
  The error message indicates that there are actions in the system that are categorized as "Unknown," which are not recognized or valid within the context of the operation being performed. This can happen due to:
  
  Configuration Issues: There may be misconfigurations in the system settings or in the way actions are defined.
  Data Integrity Problems: The data being processed may contain invalid or corrupted entries that do not conform to expected formats or values.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might be introducing actions that are not properly defined or recognized by the standard SAP processes.
  
  Solution:
  To resolve the Q2362 error, you can follow these steps:
  
  
  Identify the Source of the Error:
  
  Check the transaction or process that triggered the error. Look for logs or additional error messages that might provide more context.
  
  
  
  Review Action Definitions:
  
  Go to the configuration settings for the relevant module (e.g., QM) and review the action definitions. Ensure that all actions are correctly defined and that there are no entries labeled as "Unknown."
  
  
  
  Replace Unknown Actions:
  
  If you find any actions labeled as "Unknown," replace them with the appropriate action, such as "UpdateStats." This may involve updating configuration settings or modifying custom code.
  
  
  
  Data Validation:
  
  Validate the data being processed to ensure that it does not contain any invalid entries. Clean up any corrupted or incorrect data.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error does not reoccur.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific module you are working with for any additional guidance or known issues.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to SAP support or consulting with an SAP expert who can provide more tailored assistance based on your specific system configuration.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that could provide more context.
  
  By following these steps, you should be able to identify and resolve the cause of the Q2362 error in your SAP system.