How To Fix Q0346 - Only individual signatures are permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: Q0 - QM: Generally valid messages

• Message number: 346

• Message text: Only individual signatures are permitted

What causes this issue?

You selected a multilevel strategy.

System Response

A multilevel strategy is not permitted in this case. Business
transactions that do not result in a status change only permit a simple
signature within the framework of the digital signature.

How to fix this error?

Select a strategy with a simple signature.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q0346 - Only individual signatures are permitted ?

  The SAP error message Q0346, which states "Only individual signatures are permitted," typically occurs in the context of quality management processes, particularly when dealing with quality notifications or inspections that require signatures for approval or validation.
  Cause:
  The error usually arises when:
  
  Multiple Signatures: The system is configured to allow only individual signatures, but an attempt is made to input multiple signatures for a single approval process.
  Configuration Settings: The settings in the quality management module may not be aligned with the requirements of the process being executed.
  User Role/Authorization Issues: The user may not have the appropriate permissions to perform the action that requires a signature.
  
  Solution:
  To resolve the Q0346 error, consider the following steps:
  
  
  Check Signature Requirements:
  
  Ensure that the process you are trying to execute only requires a single signature. If multiple signatures are needed, you may need to adjust the process or configuration.
  
  
  
  Review Configuration:
  
  Go to the configuration settings in the Quality Management module (transaction code SPRO) and check the settings related to signatures and approvals. Ensure that they are set to allow only individual signatures as required.
  
  
  
  User Authorization:
  
  Verify that the user attempting to perform the action has the necessary authorizations. You may need to consult with your SAP security team to ensure that the user roles are correctly assigned.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to quality notifications and signatures to ensure compliance with the expected process.
  
  
  
  Testing:
  
  After making any changes, conduct tests to ensure that the error no longer occurs and that the process works as intended.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  
  
  Related Information:
  
  Quality Management (QM) Module: Understanding the QM module's processes and configurations can help in troubleshooting similar issues.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  User Forums: Engaging with SAP community forums can provide insights from other users who may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the Q0346 error and implement a solution to resolve it.