How To Fix Q0312 - Dependent data for the digital signature was deleted


Q0312 - Overview

  • Message type: E = Error

  • Message class: Q0 - QM: Generally valid messages

  • Message number: 312

  • Message text: Dependent data for the digital signature was deleted

  • Show details Hide details
  • What causes this issue?

    You canceled the setting <LS>New Digital Signature Required</>.

    System Response

    The system also deleted the dependent data:
    Signature type
    Signature strategy
    Authorization group for the signature

    How to fix this error?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message Q0312 - Dependent data for the digital signature was deleted ?
    The SAP error message Q0312, which states "Dependent data for the digital signature was deleted," typically occurs in the context of document management and digital signatures within SAP systems. This error indicates that the system is unable to validate or process a digital signature because the necessary dependent data has been removed or is no longer available.
    
    Cause: Data Deletion: The most common cause is that the data related to the digital signature has been deleted. This could happen due to data archiving, manual deletion, or system errors. Inconsistent Data: If there are inconsistencies in the data or if the digital signature is not properly linked to the document, it can lead to this error. System
    Configuration Issues: Incorrect configuration settings in the SAP system related to digital signatures or document management can also lead to this error.
    Solution: Check Document Status: Verify the status of the document associated with the digital signature. Ensure that it

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