How To Fix Q0311 - Strategy &1 is a multilevel strategy, signature is not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: Q0 - QM: Generally valid messages

• Message number: 311

• Message text: Strategy &1 is a multilevel strategy, signature is not permitted

What causes this issue?

The strategy is defined as a multilevel strategy; this is not permitted
for the usage decision or sample drawing. Only single-level
processes are permitted in these cases.

System Response

The digital signature cannot be executed.

How to fix this error?

Change the signature process from a multilevel strategy to a
single-level strategy using transaction ELSIG00.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q0311 - Strategy &1 is a multilevel strategy, signature is not permitted ?

  The SAP error message Q0311 indicates that there is an issue with the quality management strategy being used in a particular context. Specifically, it states that the strategy in question is a multilevel strategy, and the use of a signature is not permitted in this case.
  Cause:
  The error typically arises when:
  
  You are trying to assign a signature to a multilevel quality inspection strategy. In SAP, multilevel strategies are designed to handle complex inspection processes that involve multiple levels of inspection, and they do not support the use of signatures.
  The configuration of the quality management strategy does not align with the requirements of the inspection lot or the process being executed.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review the Strategy Configuration:
  
  Go to the configuration settings for the quality management strategy in SAP (Transaction code: QP01 for creating or QP02 for changing).
  Check if the strategy is indeed a multilevel strategy. If it is, you will need to ensure that you are not trying to apply a signature to it.
  
  
  
  Change the Strategy:
  
  If a signature is necessary for your process, consider using a single-level strategy instead of a multilevel one. You can create a new strategy that allows for signatures and meets your inspection requirements.
  
  
  
  Adjust Inspection Lot Settings:
  
  Review the settings of the inspection lot or the process that is triggering this error. Ensure that the correct strategy is assigned and that it is compatible with the inspection lot type.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on quality management strategies and their configurations.
  
  
  
  Seek Help from SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Quality Management (QM) Module: Understanding the QM module in SAP can help you better manage inspection strategies and processes.
  Multilevel vs. Single-level Strategies: Familiarize yourself with the differences between multilevel and single-level strategies to make informed decisions about which to use in different scenarios.
  SAP Notes and Community: Check SAP Notes for any known issues or patches related to this error message, and consider visiting the SAP Community for discussions and solutions shared by other users.
  
  By following these steps, you should be able to address the Q0311 error and ensure that your quality management processes function smoothly.