How To Fix Q0124 - Follow-up action &1 not permitted for tasks

SAP Error Message - Details

• Message type: E = Error

• Message class: Q0 - QM: Generally valid messages

• Message number: 124

• Message text: Follow-up action &1 not permitted for tasks

What causes this issue?

The follow-up action that you entered is assigned to an action level in
Customizing that is unsuitable as a follow-up action to a task.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use the possible entries help to call up a list of allowed follow-up
actions.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q0124 - Follow-up action &1 not permitted for tasks ?

  The SAP error message Q0124, which states "Follow-up action &1 not permitted for tasks," typically occurs in the context of Quality Management (QM) within SAP. This error indicates that a specific follow-up action (like creating a notification, inspection lot, etc.) is not allowed for the task you are trying to process.
  Causes:
  
  Task Status: The task may be in a status that does not allow for the requested follow-up action. For example, if the task is already completed or closed, certain follow-up actions may be restricted.
  Configuration Settings: The system configuration may restrict certain follow-up actions based on the type of task or the quality notification type.
  Authorization Issues: The user may not have the necessary authorizations to perform the follow-up action on the task.
  Task Type: The type of task may not support the follow-up action you are trying to perform.
  
  Solutions:
  
  Check Task Status: Verify the status of the task you are working with. If it is completed or closed, you may need to reopen it or create a new task.
  Review Configuration: Consult with your SAP QM configuration team to ensure that the follow-up actions are correctly configured for the task type you are working with.
  User Authorizations: Ensure that you have the necessary authorizations to perform the follow-up action. You may need to contact your SAP security team to check your user roles.
  Use Alternative Actions: If the follow-up action is not permitted, consider whether there are alternative actions you can take that are allowed for the current task status.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or updates that may resolve the issue.
  Documentation: Review the SAP documentation for Quality Management to understand the workflow and restrictions related to tasks and follow-up actions.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP QM, such as:
  
  IQ01: Create Inspection Lot
  QM01: Create Quality Notification
  QGM1: Manage Quality Tasks
  
  
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.