How To Fix Q0122 - No follow-up action defined in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: Q0 - QM: Generally valid messages

• Message number: 122

• Message text: No follow-up action defined in Customizing

What causes this issue?

No follow-up actions are defined in Customizing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In Customizing, maintenance of the corresponding settings is required
for:
<DS:SIMG.SIMG_CFMENUOLQWOQV1>Follow-up actions for the inspection lot</>
Follow-up actions to notifications

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q0122 - No follow-up action defined in Customizing ?

  The SAP error message Q0122, which states "No follow-up action defined in Customizing," typically occurs in the context of Quality Management (QM) when a user attempts to process a quality notification or a quality inspection and there is no follow-up action configured for the specific scenario.
  Cause:
  The error arises when the system is unable to find a defined follow-up action for a quality notification or inspection lot. This can happen due to:
  
  Missing Configuration: The follow-up actions for quality notifications or inspections have not been set up in the system.
  Incorrect Customizing Settings: The settings in the Customizing (SPRO) may not be correctly defined for the specific type of quality notification or inspection.
  Type of Notification: The type of quality notification being processed may not have an associated follow-up action defined.
  
  Solution:
  To resolve the Q0122 error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to Quality Management > Quality Notifications > Follow-Up Actions.
  Ensure that the follow-up actions are defined for the relevant notification types. You may need to create or modify existing follow-up actions.
  
  
  
  Define Follow-Up Actions:
  
  If no follow-up actions are defined, you can create new ones by specifying the action type, description, and any relevant parameters.
  Make sure to assign the follow-up actions to the appropriate notification types.
  
  
  
  Review Notification Type:
  
  Check the specific quality notification type you are working with to ensure it is correctly configured to allow for follow-up actions.
  You can do this by navigating to Quality Management > Quality Notifications > Notification Types in the Customizing menu.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration, refer to SAP documentation or consult with a functional consultant who specializes in Quality Management.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like QM01 (Create Quality Notification) or QM02 (Change Quality Notification) to test the changes after configuration.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  User Authorizations: Ensure that the user has the necessary authorizations to perform actions related to quality notifications.
  
  By following these steps, you should be able to resolve the Q0122 error and successfully define follow-up actions in your SAP system.