How To Fix PZ701 - Payment request cannot be processed

SAP Error Message - Details

• Message type: E = Error

• Message class: PZ - Messages: Payment program for payment requests

• Message number: 701

• Message text: Payment request cannot be processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PZ701 - Payment request cannot be processed ?

  The SAP error message PZ701, which states "Payment request cannot be processed," typically occurs in the context of payment processing within the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Missing or Incorrect Data: Required fields in the payment request may be missing or contain incorrect data, such as invalid account numbers or payment amounts.
  Payment Block: The payment request may be blocked due to certain criteria, such as payment blocks set on the vendor or invoice.
  Configuration Issues: There may be configuration issues in the payment processing settings, such as incorrect payment methods or bank details.
  Authorization Issues: The user may not have the necessary authorizations to process the payment request.
  Technical Errors: There could be underlying technical issues, such as system errors or inconsistencies in the database.
  
  Solutions:
  
  Check Data Completeness: Review the payment request for any missing or incorrect information. Ensure that all required fields are filled out correctly.
  Review Payment Blocks: Check if there are any payment blocks on the vendor or invoice. This can be done by reviewing the vendor master data or the invoice document.
  Verify Configuration: Ensure that the payment method and bank details are correctly configured in the system. This includes checking the payment program settings.
  Authorization Check: Confirm that the user attempting to process the payment has the necessary authorizations. This may involve checking user roles and permissions.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or details that can provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) and FBL1N (Vendor Line Item Display) to help diagnose the issue.
  Documentation: Review SAP documentation related to payment processing and error handling for more insights.
  
  By systematically checking these areas, you should be able to identify the cause of the PZ701 error and implement the appropriate solution.