How To Fix PZ702 - Payment request cannot be found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PZ - Messages: Payment program for payment requests

  • Message number: 702

  • Message text: Payment request cannot be found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PZ702 - Payment request cannot be found ?

    The SAP error message PZ702, which states "Payment request cannot be found," typically occurs in the context of payment processing within the SAP system. This error can arise for several reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:

    Causes:

    1. Incorrect Payment Request Number: The payment request number you are trying to access may be incorrect or does not exist in the system.
    2. Data Deletion: The payment request may have been deleted or archived, making it unavailable for processing.
    3. Authorization Issues: The user may not have the necessary permissions to view or process the payment request.
    4. System Configuration: There may be configuration issues in the payment processing module that prevent the system from locating the payment request.
    5. Status of Payment Request: The payment request may be in a status that does not allow it to be processed (e.g., it may be marked as canceled or completed).

    Solutions:

    1. Verify Payment Request Number: Double-check the payment request number you are using to ensure it is correct and exists in the system.
    2. Check for Deletion or Archiving: Look into whether the payment request has been deleted or archived. You may need to consult with your SAP administrator or check the relevant tables.
    3. Review User Authorizations: Ensure that the user has the necessary authorizations to access and process payment requests. This may involve checking roles and permissions in the SAP system.
    4. Check Payment Request Status: Review the status of the payment request to ensure it is in a state that allows processing. If it is canceled or completed, you may need to create a new payment request.
    5. Consult SAP Documentation: Refer to SAP documentation or help resources for specific guidance related to the payment processing module you are using.
    6. Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a system-related issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) or FBL1N (Vendor Line Item Display) to help navigate and troubleshoot payment requests.
    • SAP Notes: Check for any SAP Notes related to the error message PZ702, as they may provide specific fixes or patches.
    • System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to identify the cause of the PZ702 error and implement a suitable solution.

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