How To Fix PZ699 - > Check of the master data of the business partner (customer &)

SAP Error Message - Details

• Message type: E = Error

• Message class: PZ - Messages: Payment program for payment requests

• Message number: 699

• Message text: > Check of the master data of the business partner (customer &)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PZ699 - > Check of the master data of the business partner (customer &) ?

  The SAP error message PZ699 typically indicates an issue with the master data of a business partner, specifically related to a customer. This error can arise in various scenarios, such as during the creation, modification, or processing of transactions involving business partners.
  Cause:
  
  Incomplete Master Data: The business partner (customer) may have incomplete or missing mandatory fields in their master data.
  Data Inconsistencies: There may be inconsistencies in the data, such as incorrect or conflicting information.
  Status Issues: The business partner might be in a status that does not allow transactions (e.g., blocked or inactive).
  Configuration Issues: There could be configuration settings in the system that are not aligned with the business partner data.
  Missing Assignments: The business partner may not be properly assigned to the relevant organizational units or sales areas.
  
  Solution:
  
  
  Check Master Data: Review the master data of the business partner in the SAP system. Ensure that all mandatory fields are filled out correctly.
  
  Use transaction code BP to access the business partner data.
  Verify that the customer has the necessary roles assigned (e.g., sold-to party, ship-to party).
  
  
  
  Correct Inconsistencies: If there are any inconsistencies or errors in the data, correct them. This may involve updating fields or correcting values.
  
  
  Review Status: Check the status of the business partner. If it is blocked or inactive, you may need to change the status to allow transactions.
  
  
  Configuration Check: Ensure that the configuration settings in the SAP system are correct and that they align with the business partner data.
  
  
  Organizational Assignments: Verify that the business partner is assigned to the correct organizational units and sales areas. This can be done in the business partner master data.
  
  
  Consult Documentation: If the issue persists, consult SAP documentation or support for further troubleshooting steps specific to your version of SAP.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
  SAP Notes: Check for any SAP Notes related to error PZ699 for specific patches or updates that may address known issues.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit business partner data.
  
  If the problem continues after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for more in-depth analysis and resolution.