How To Fix PZ038 - > There are inconsistencies between payment request and document

PZ038 - Overview

• Message type: E = Error

• Message class: PZ - Messages: Payment program for payment requests

• Message number: 038

• Message text: > There are inconsistencies between payment request and document

What causes this issue?

A value, which has to be the same in both the payment request and
assigned document, is different.
Values that have to be the same include, for example, the following
corresponding amounts:
WRBTR Amount in document currency
DMBTR Amount in local currency
DMBE2 Amount in second local currency
DMBE3 Amount in third local currency

System Response

The payment request is not paid.

How to fix this error?

Contact SAP about this error.
Send your message to the component from which the payment request was
generated.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PZ038 - > There are inconsistencies between payment request and document ?

  The SAP error message PZ038, which states "There are inconsistencies between payment request and document," typically occurs in the context of payment processing within the SAP system. This error indicates that there is a mismatch or inconsistency between the payment request and the associated document (such as an invoice or a purchase order).
  Causes of Error PZ038
  
  
  Data Mismatch: The payment request may contain data that does not match the corresponding document. This could include discrepancies in amounts, dates, or other key fields.
  
  
  Document Status: The document associated with the payment request may be in a status that does not allow for payment processing (e.g., it may be blocked or not fully posted).
  
  
  Currency Issues: If the payment request and the document are in different currencies, this could lead to inconsistencies, especially if currency conversion rates are not properly applied.
  
  
  Incomplete Data: Required fields in either the payment request or the document may be incomplete