How To Fix PYC_FRW302 - No suitable policy step found in process instance &1

SAP Error Message - Details

• Message type: E = Error

• Message class: PYC_FRW - Payroll Control Center Framework

• Message number: 302

• Message text: No suitable policy step found in process instance &1

What causes this issue?

You are trying to use the recheck function for the erroneous personnel
numbers. The recheck function includes the following features:
It re-runs process steps (typically the policy step, wherein employee
data will be checked against the assigned policies for the process) for
erroneous personnel numbers.
It re-runs the checks (the current check instance) that the erroneous
personnel numbers have failed to pass.
But for this process instance, the system does not find any suitable
policy step.

System Response

When you press the <LS>Recheck </>button, the system checks whether
there is a suitable policy step that meets all of the following
conditions:
Step Template Category: The category must be <ZH>POLICY</>.
Data Source Allowed: This attribute value must be true/yes.
Is Shadowable: This attribute value must be true/yes.
If any of the conditions is not met, the recheck function for the
erroneous personnel numbers is not possible, and the system throws this
message.

How to fix this error?

Contact your system administrator for help.

Procedure for System Administrators

Check and correct the step template attributes in the Customizing
activity <DS:SIMG.PYC_PYP_STEP>Define Process Step Templates</>.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PYC_FRW302 - No suitable policy step found in process instance &1 ?

  The SAP error message PYC_FRW302: No suitable policy step found in process instance &1 typically occurs in the context of SAP's Process Integration (PI) or Process Orchestration (PO) when dealing with workflows or process instances that are expected to follow a defined policy or set of rules.
  Cause:
  
  Missing Policy Step: The error indicates that the workflow or process instance is trying to execute a step that is not defined in the associated policy. This could happen if the policy was not properly configured or if the process instance is not aligned with the expected workflow.
  Incorrect Configuration: There may be a misconfiguration in the workflow or policy settings, leading to the system being unable to find a suitable step to execute.
  Version Mismatch: If there have been changes to the workflow or policy definitions, and the process instance is still referencing an older version, it may lead to this error.
  Data Issues: The data being processed may not meet the criteria defined in the policy, leading to the absence of a suitable step.
  
  Solution:
  
  Check Policy Configuration: Review the policy configuration in the SAP system to ensure that all necessary steps are defined and correctly configured.
  Validate Process Instance: Check the specific process instance (indicated by &1 in the error message) to see if it is correctly aligned with the defined policies. You may need to analyze the instance's data and state.
  Update Workflow Definitions: If there have been changes to the workflow or policy, ensure that all instances are updated to reflect these changes. This may involve re-executing or re-initializing the process instance.
  Review Logs: Check the application logs and workflow logs for additional details that may provide insight into why the policy step is not found.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on the policies and workflows relevant to your implementation.
  Testing: If possible, create a test scenario to replicate the issue and identify the exact conditions under which the error occurs.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the PYC_FRW302 error message.