How To Fix PYC_CONT028 - failed to change payroll control record &1 "&2" to "Exit Payroll"

SAP Error Message - Details

• Message type: E = Error

• Message class: PYC_CONT -

• Message number: 028

• Message text: failed to change payroll control record &1 "&2" to "Exit Payroll"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PYC_CONT028 - failed to change payroll control record &1 "&2" to "Exit Payroll" ?

  The SAP error message PYC_CONT028 indicates that there was a failure in changing the payroll control record to the status "Exit Payroll." This error typically occurs during the payroll processing when the system is unable to update the payroll control record for a specific employee or group of employees.
  Causes:
  
  Incorrect Payroll Control Record Status: The payroll control record may already be in a status that does not allow it to be changed to "Exit Payroll."
  Open Payroll Period: There may be open payroll periods that prevent the system from changing the status.
  Authorization Issues: The user may not have the necessary authorizations to change the payroll control record.
  Technical Issues: There could be underlying technical issues, such as database locks or inconsistencies in the payroll data.
  Configuration Issues: Incorrect configuration settings in the payroll module may lead to this error.
  
  Solutions:
  
  Check Payroll Control Record Status: Verify the current status of the payroll control record for the employee. Ensure that it is in a state that allows for the transition to "Exit Payroll."
  Close Open Payroll Periods: If there are open payroll periods, ensure they are closed before attempting to change the status.
  Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to make changes to payroll control records.
  Technical Troubleshooting: Investigate any technical issues, such as database locks or inconsistencies. You may need to consult with your SAP Basis team for assistance.
  Configuration Review: Review the configuration settings in the payroll module to ensure they are set up correctly for the desired operations.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as PA03 (Maintain Payroll Control Record) or PC00_MXX_CALC (Payroll Processing) to investigate and resolve the issue.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation for payroll processing to understand the implications of changing payroll control records and the correct procedures to follow.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.