How To Fix PV823 - An error occurred in the request submission or event generation

SAP Error Message - Details

• Message type: E = Error

• Message class: PV - Training and Event Management

• Message number: 823

• Message text: An error occurred in the request submission or event generation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PV823 - An error occurred in the request submission or event generation ?

  The SAP error message PV823, which states "An error occurred in the request submission or event generation," typically indicates an issue with the process of submitting a request or generating an event in the SAP system. This error can arise in various contexts, such as during the execution of a program, a background job, or when interacting with SAP applications.
  Possible Causes:
  
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to errors during request submission or event generation.
  Authorization Problems: The user may not have the necessary authorizations to perform the action that triggered the error.
  System Performance: High system load or performance issues can cause timeouts or failures in request processing.
  Data Issues: Invalid or inconsistent data being processed can lead to errors.
  Network Issues: Problems with network connectivity can interrupt the request submission process.
  Program Errors: Bugs or issues in the custom code or standard programs can lead to this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings related to the process you are trying to execute. Ensure that all necessary parameters are correctly set.
  Review Authorizations: Verify that the user has the appropriate authorizations to perform the action. You may need to consult with your SAP security team.
  Monitor System Performance: Check the system performance metrics to see if there are any bottlenecks. If the system is under heavy load, consider scheduling the job during off-peak hours.
  Validate Data: Ensure that the data being processed is valid and consistent. Look for any anomalies or errors in the input data.
  Check Network Connectivity: Ensure that there are no network issues affecting the connection to the SAP system.
  Debugging: If the error is related to custom code, use the debugger to trace the execution and identify where the error occurs.
  Consult Logs: Check the application logs (transaction SLG1) and system logs (transaction SM21) for more detailed error messages that can provide additional context.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM21 (System Log), and ST22 (Dump Analysis) to investigate further.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to diagnose and resolve the PV823 error in your SAP environment.