How To Fix PV822 - Cancellation request was submitted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PV - Training and Event Management

  • Message number: 822

  • Message text: Cancellation request was submitted

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PV822 - Cancellation request was submitted ?

    The SAP error message "PV822 Cancellation request was submitted" typically occurs in the context of processing cancellation requests for various transactions, such as billing, orders, or other financial documents. This message indicates that a cancellation request has been initiated but has not yet been processed or completed.

    Cause:

    1. Pending Cancellation: The system has received a request to cancel a transaction, but the cancellation process is still in progress or has not been finalized.
    2. Workflow Issues: If the cancellation request is part of a workflow, it may be waiting for approval or further processing by another user or system component.
    3. System Locking: The document or transaction may be locked by another process, preventing the cancellation from being completed.
    4. Configuration Issues: There may be configuration settings in the SAP system that affect how cancellation requests are handled.

    Solution:

    1. Check Status: Verify the status of the cancellation request. You can do this by checking the relevant transaction or document in the SAP system to see if it is still pending or if it has been processed.
    2. Review Workflow: If the cancellation is part of a workflow, check the workflow logs to see if there are any pending approvals or issues that need to be addressed.
    3. Unlock Document: If the document is locked, identify the user or process that has locked it and resolve the locking issue. This may involve contacting the user or system administrator.
    4. Retry Cancellation: If the cancellation request appears to be stuck, you may need to retry the cancellation process after addressing any underlying issues.
    5. Consult Documentation: Review SAP documentation or help resources for specific guidance related to the transaction or module you are working with.
    6. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    Related Information:

    • Transaction Codes: Depending on the context, you may need to use specific transaction codes to check the status of the cancellation request (e.g., VA02 for sales orders, VF02 for billing documents).
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to cancellation requests.
    • User Authorizations: Ensure that the user attempting to process the cancellation has the necessary authorizations to do so.

    By following these steps, you should be able to diagnose and resolve the issue related to the "PV822 Cancellation request was submitted" error message in SAP.

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