How To Fix PV034 - Error (Internet mail): no Internet address has been set

SAP Error Message - Details

• Message type: E = Error

• Message class: PV - Training and Event Management

• Message number: 034

• Message text: Error (Internet mail): no Internet address has been set

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PV034 - Error (Internet mail): no Internet address has been set ?

  The SAP error message PV034 ("Error (Internet mail): no Internet address has been set") typically occurs when you are trying to send an email from SAP, but the system cannot find a valid Internet email address for the recipient. This can happen in various scenarios, such as when sending notifications, alerts, or reports via email.
  Cause:
  
  Missing Email Address: The recipient's email address is not maintained in the user master record or the relevant business partner record.
  Incorrect Configuration: The SAP system may not be properly configured to send emails, or the email address format may be incorrect.
  User Profile Issues: The user profile may not have the necessary settings for email communication.
  Missing SMTP Configuration: The Simple Mail Transfer Protocol (SMTP) settings in the SAP system may not be correctly configured.
  
  Solution:
  
  
  Check User Master Record:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID and check the "Address" tab to ensure that a valid Internet email address is entered.
  
  
  
  Check Business Partner:
  
  If the email is being sent to a business partner, ensure that the email address is maintained in the business partner record.
  Use transaction code BP to check the business partner details.
  
  
  
  Verify Email Configuration:
  
  Ensure that the email settings in the SAP system are correctly configured. This can be done in transaction code SCOT (SAPconnect Administration).
  Check the settings for the SMTP node and ensure that the email address format is correct.
  
  
  
  Check User Profile Settings:
  
  Ensure that the user profile has the necessary authorizations and settings for sending emails.
  
  
  
  Test Email Sending:
  
  You can test the email sending functionality using transaction code SOST (SAPconnect Send Requests) to see if there are any other errors or issues.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  BP: Business Partner Maintenance
  SCOT: SAPconnect Administration
  SOST: SAPconnect Send Requests
  
  
  
  Documentation: Refer to the SAP Help Portal for detailed documentation on SAPconnect and email configuration.
  
  
  SAP Notes: Search for specific SAP Notes related to email configuration and error PV034 in the SAP Support Portal.
  
  
  By following these steps, you should be able to resolve the PV034 error and successfully send emails from your SAP system.