How To Fix PV033 - Error (Mail editing): mail user / distribution list does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: PV - Training and Event Management

• Message number: 033

• Message text: Error (Mail editing): mail user / distribution list does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PV033 - Error (Mail editing): mail user / distribution list does not exist ?

  The SAP error message PV033 ("Mail editing: mail user / distribution list does not exist") typically occurs when the system is unable to find the specified email user or distribution list in the SAP system. This can happen for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Incorrect Email Address: The email address or distribution list name may be misspelled or incorrectly formatted.
  User/Distribution List Not Created: The specified user or distribution list may not exist in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access the specified email user or distribution list.
  Inactive User/Distribution List: The user or distribution list may be inactive or deactivated in the system.
  Configuration Issues: There may be issues with the configuration of the SAPconnect settings or the mail server.
  
  Solutions:
  
  Verify Email Address: Check the spelling and format of the email address or distribution list name. Ensure that it is correct.
  Check User/Distribution List Existence:
  
  Use transaction code SU01 to check if the user exists.
  Use transaction code SO23 to check if the distribution list exists.
  
  
  Create User/Distribution List: If the user or distribution list does not exist, create it using the appropriate transaction codes (e.g., SU01 for users, SO23 for distribution lists).
  Check User Status: Ensure that the user or distribution list is active. If it is inactive, reactivate it.
  Review Authorizations: Ensure that the user has the necessary authorizations to send emails or access the distribution list.
  Check SAPconnect Configuration: Verify the configuration of SAPconnect (transaction code SCOT) to ensure that the mail server settings are correct and that the system can send emails.
  Test Email Functionality: Use transaction code SOST to check the status of sent emails and see if there are any errors related to email sending.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on email configuration and troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to email sending and the PV033 error.
  Community Forums: Consider searching or posting in SAP community forums for additional insights and solutions from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify and resolve the cause of the PV033 error in your SAP system.