How To Fix PV032 - Error (Mail editing): no mail user name set

SAP Error Message - Details

• Message type: E = Error

• Message class: PV - Training and Event Management

• Message number: 032

• Message text: Error (Mail editing): no mail user name set

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PV032 - Error (Mail editing): no mail user name set ?

  The SAP error message PV032 ("Error (Mail editing): no mail user name set") typically occurs when the system is trying to send an email, but the user-specific email settings are not properly configured. This can happen in various scenarios, such as when a user attempts to send a notification or report via email from within the SAP system.
  Cause:
  
  Missing Email Address: The user profile does not have an email address set up.
  User Settings: The user may not have the necessary settings configured in their SAP user profile.
  Mail Configuration: The SAP system may not be properly configured to send emails, or the mail server settings may be incorrect.
  
  Solution:
  To resolve the PV032 error, you can follow these steps:
  
  
  Check User Profile:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID that is experiencing the issue.
  Click on the "Address" tab and ensure that the email address is filled in the "E-mail" field.
  
  
  
  Maintain Email Settings:
  
  If the email address is missing, enter a valid email address for the user.
  Save the changes.
  
  
  
  Check Mail Configuration:
  
  Ensure that the SAP system is configured to send emails. This can be checked in transaction code SCOT (SAPconnect Administration).
  Verify that the SMTP settings are correctly configured and that the mail server is reachable.
  
  
  
  Test Email Functionality:
  
  After making the necessary changes, you can test the email functionality by sending a test email from the SAP system.
  You can do this by using transaction code SOST (SAPconnect Send Requests) to check the status of sent emails.
  
  
  
  User Authorization:
  
  Ensure that the user has the necessary authorizations to send emails. This can be checked in the user roles and profiles.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to SAPconnect and email configuration for more detailed guidance.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP Basis team or SAP support for further assistance.
  
  By ensuring that the user profile is correctly set up and that the mail configuration is functioning properly, you should be able to resolve the PV032 error.