How To Fix PUR_SALESORDER001 - No cancellation - follow-up documents exists

SAP Error Message - Details

• Message type: E = Error

• Message class: PUR_SALESORDER - Web Services Purchasing

• Message number: 001

• Message text: No cancellation - follow-up documents exists

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PUR_SALESORDER001 - No cancellation - follow-up documents exists ?

  The SAP error message PUR_SALESORDER001 indicates that a cancellation of a sales order cannot be processed because there are follow-up documents that exist for that sales order. This typically means that there are subsequent documents, such as delivery documents, billing documents, or other related transactions that are linked to the sales order, preventing its cancellation.
  Cause:
  
  Follow-up Documents: The most common cause is that there are follow-up documents (like deliveries or invoices) that have been created based on the sales order. SAP does not allow the cancellation of a sales order if it has been referenced in subsequent transactions.
  Status of the Sales Order: The sales order may be in a status that does not allow for cancellation, such as being partially delivered or invoiced.
  Document Flow: The document flow in SAP shows the relationship between the sales order and its follow-up documents. If any of these documents are still open or not fully processed, cancellation will be blocked.
  
  Solution:
  
  Check Document Flow: Use transaction code VA03 (Display Sales Order) to check the document flow for the sales order. Identify any follow-up documents that are linked to the sales order.
  Process Follow-up Documents: If there are deliveries or invoices, you may need to reverse or cancel those documents first. For example:
  
  If there is a delivery, you may need to create a return delivery.
  If there is an invoice, you may need to create a credit memo.
  
  
  Change Sales Order Status: If the sales order is in a status that does not allow cancellation, you may need to change its status or ensure that all related documents are processed.
  Consult with Your Team: If you are unsure about how to proceed, consult with your SAP support team or a colleague who is familiar with the sales order process in your organization.
  
  Related Information:
  
  Transaction Codes:
  
  VA03: Display Sales Order
  VL03N: Display Outbound Delivery
  VF03: Display Billing Document
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this error message.
  Documentation: Review SAP documentation or training materials related to sales order processing and document flow management.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.