How To Fix PUR_SALESORDER000 - Cancellation of SD-Order &1 not possible (Purchase Order reference &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: PUR_SALESORDER - Web Services Purchasing

• Message number: 000

• Message text: Cancellation of SD-Order &1 not possible (Purchase Order reference &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PUR_SALESORDER000 - Cancellation of SD-Order &1 not possible (Purchase Order reference &2) ?

  The SAP error message PUR_SALESORDER000 indicates that the cancellation of a Sales Order (SD-Order) is not possible due to a reference to a Purchase Order (PO). This typically occurs in scenarios where the sales order is linked to a purchase order, and certain conditions must be met before a cancellation can be processed.
  Cause:
  
  Linked Purchase Order: The sales order is linked to a purchase order, and the system prevents cancellation to maintain data integrity.
  Status of the Sales Order: The sales order may be in a status that does not allow for cancellation (e.g., it may have been partially delivered or invoiced).
  Dependencies: There may be dependencies or transactions that are still active, such as deliveries or invoices that are related to the sales order.
  Configuration Settings: Certain configuration settings in the system may restrict the cancellation of sales orders that are linked to purchase orders.
  
  Solution:
  
  Check Dependencies: Review the sales order and check for any related deliveries or invoices. If there are open transactions, you may need to reverse or complete them before cancellation.
  Review Status: Ensure that the sales order is in a status that allows for cancellation. If it has been partially delivered or invoiced, you may need to reverse those transactions first.
  Unlink Purchase Order: If appropriate, consider unlinking the purchase order from the sales order if the business process allows for it. This may involve adjusting the related documents.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to sales order and purchase order processing. There may be specific settings that need to be adjusted to allow for cancellations.
  Use Transaction Codes: Utilize transaction codes like VA02 (Change Sales Order) to check the details of the sales order and ME23N (Display Purchase Order) to review the linked purchase order.
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed information on sales order and purchase order processing.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  VA03 - Display Sales Order
  VA02 - Change Sales Order
  ME23N - Display Purchase Order
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide patches related to this error message.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.