How To Fix PU767 - No import step performed for request &1 in &3(&4)

SAP Error Message - Details

• Message type: E = Error

• Message class: PU - Upgrade and Transport Log Messages

• Message number: 767

• Message text: No import step performed for request &1 in &3(&4)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PU767 - No import step performed for request &1 in &3(&4) ?

  The SAP error message PU767 "No import step performed for request &1 in &3(&4)" typically occurs during the transport of changes in the SAP system, particularly when dealing with transport requests related to customizing or development objects. This error indicates that the system did not perform the import step for the specified transport request.
  Causes:
  
  Transport Request Not Released: The transport request may not have been released properly. Only released transport requests can be imported into the target system.
  Transport Directory Issues: There may be issues with the transport directory or the transport files may be missing or corrupted.
  Transport Layer Configuration: The transport layer may not be configured correctly, preventing the import from being executed.
  Authorization Issues: The user performing the import may not have the necessary authorizations to execute the import step.
  System Configuration: There may be inconsistencies in the system configuration or the transport routes.
  
  Solutions:
  
  
  Check Transport Request Status:
  
  Ensure that the transport request is released. You can check this in the Transport Organizer (SE09 or SE10).
  If it is not released, release the transport request.
  
  
  
  Verify Transport Directory:
  
  Check the transport directory on the target system to ensure that the transport files are present and not corrupted.
  You can use transaction code STMS to check the transport directory and the status of the transport requests.
  
  
  
  Review Transport Layer Configuration:
  
  Ensure that the transport layer is correctly configured in the Transport Management System (TMS).
  Check the transport routes and ensure that the source and target systems are correctly defined.
  
  
  
  Check Authorizations:
  
  Verify that the user performing the import has the necessary authorizations to execute the import step. This includes authorizations for the transport management system.
  
  
  
  Check System Logs:
  
  Review the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Re-import the Transport Request:
  
  If the above steps do not resolve the issue, you may try to re-import the transport request after ensuring all prerequisites are met.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SE09/SE10: Transport Organizer
  STMS: Transport Management System
  SM21: System Log
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation on transport management for best practices and guidelines.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.