How To Fix PTRM_WEB_UI214 - Email is mandatory for reservation

PTRM_WEB_UI214 - Overview

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 214

• Message text: Email is mandatory for reservation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI214 - Email is mandatory for reservation ?

  The SAP error message PTRM_WEB_UI214, which states "Email is mandatory for reservation," typically occurs in the context of the SAP Travel Management module, particularly when creating or managing reservations through the web user interface. This error indicates that the system requires an email address to be provided for the reservation process, and it has not been supplied.
  
  Cause:
  
  Missing Email Address: The primary cause of this error is that the user has not entered an email address in the required field when attempting to create or modify a reservation.
  Configuration Settings: There may be specific configuration settings in the SAP system that mandate the inclusion of an email address for reservations.
  User Profile Settings: The user profile may not have an email address associated with it, which can lead to this error when trying to make a reservation.
  
  
  Solution:
  
  Enter Email Address: Ensure that you fill in the email address field when creating or modifying a