How To Fix PTRM_WEB_UI213 - Results of Homepage Framework Customizing check

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 213

• Message text: Results of Homepage Framework Customizing check

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI213 - Results of Homepage Framework Customizing check ?

  The SAP error message PTRM_WEB_UI213 typically relates to issues with the Homepage Framework Customizing in the SAP system. This error can occur when there are inconsistencies or misconfigurations in the settings related to the Homepage Framework, which is part of the SAP Fiori or SAP UI5 applications.
  Cause:
  
  Missing Customization: The necessary customization settings for the Homepage Framework may not be properly configured or are missing.
  Inconsistent Settings: There may be inconsistencies in the settings that define how the homepage should behave or display.
  Authorization Issues: The user may not have the necessary authorizations to access certain components of the Homepage Framework.
  Technical Issues: There could be underlying technical issues, such as problems with the transport of customizing settings or issues with the underlying database.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Navigate to the relevant customizing transaction (e.g., SPRO) and ensure that all necessary settings for the Homepage Framework are correctly configured.
  Verify that the necessary roles and authorizations are assigned to the user.
  
  
  
  Consistency Check:
  
  Perform a consistency check for the Homepage Framework settings. This can often be done through specific transactions or reports designed to validate the configuration.
  
  
  
  Review Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Transport Issues:
  
  If the issue arose after a transport, ensure that all necessary objects were included in the transport request and that they were successfully imported into the target system.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Consult Documentation:
  
  Review the official SAP documentation for the Homepage Framework to ensure that all prerequisites and configurations are met.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Fiori and UI5: Understanding the architecture and components of SAP Fiori and UI5 can help in troubleshooting issues related to the Homepage Framework.
  Authorization Management: Familiarity with SAP's authorization management can help ensure that users have the necessary permissions to access the Homepage Framework.
  System Logs and Traces: Familiarity with transaction codes like SLG1 (Application Log) and ST22 (Dump Analysis) can be useful for diagnosing issues.
  
  By following these steps, you should be able to identify and resolve the issue related to the PTRM_WEB_UI213 error message.