How To Fix PTRM_WEB_UI134 - No customizing for archive document type & available

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 134

• Message text: No customizing for archive document type & available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI134 - No customizing for archive document type & available ?

  The SAP error message PTRM_WEB_UI134 indicates that there is no customizing available for the specified archive document type in the context of the SAP system. This error typically arises when the system is trying to access archived documents, but the necessary configuration or customizing settings for the document type in question are missing or not properly set up.
  Cause:
  
  Missing Customizing Settings: The archive document type has not been defined or configured in the system.
  Incorrect Document Type: The document type being referenced may not exist or may have been incorrectly specified.
  Authorization Issues: The user may not have the necessary authorizations to access the customizing settings or the archived documents.
  System Configuration Issues: There may be issues with the overall configuration of the archiving process in the SAP system.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for archiving.
  Ensure that the document type in question is defined and properly configured.
  You can check the settings under the path: Cross-Application Components -> Archive Administration -> Define Archive Document Types.
  
  
  
  Verify Document Type:
  
  Confirm that the document type you are trying to access is valid and exists in the system.
  If necessary, create a new document type or modify an existing one to ensure it meets the requirements.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the archive document type and related customizing settings.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to archiving and document types for any specific requirements or additional configuration steps that may be needed.
  
  
  
  System Configuration:
  
  If the issue persists, consider reviewing the overall archiving configuration in the system to ensure that all components are correctly set up.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for further assistance. They may provide additional insights or patches if the issue is related to a known bug.
  
  
  
  Related Information:
  
  Transaction Codes: You may find it useful to use transaction codes like SARA (Archive Administration) to manage archiving settings and document types.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help Portal for detailed documentation on archiving and document management.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.