How To Fix PTRM_WEB_UI132 - Please select a mobile receipt first

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 132

• Message text: Please select a mobile receipt first

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI132 - Please select a mobile receipt first ?

  The SAP error message PTRM_WEB_UI132, which states "Please select a mobile receipt first," typically occurs in the context of the SAP Mobile Receipt Management application. This error indicates that the user is attempting to perform an action that requires a mobile receipt to be selected, but none has been chosen.
  Cause:
  
  No Mobile Receipt Selected: The most common cause of this error is that the user has not selected a mobile receipt from the list or interface before attempting to perform an action (e.g., viewing details, processing, etc.).
  User Interface Issue: There may be a problem with the user interface that prevents the selection of a mobile receipt.
  Session Timeout: If the user has been inactive for a while, the session may have timed out, leading to the inability to select a receipt.
  Permissions: The user may not have the necessary permissions to view or select mobile receipts.
  
  Solution:
  
  Select a Mobile Receipt: Ensure that you have selected a mobile receipt from the list. Look for a checkbox or a selection option next to the receipt and click on it.
  Refresh the Page: If you believe you have selected a receipt but still see the error, try refreshing the page or navigating back to the list of receipts and selecting one again.
  Check Session Status: If you suspect a session timeout, log out and log back into the application to reset your session.
  Review Permissions: If you continue to experience issues, check with your system administrator to ensure that you have the appropriate permissions to access and select mobile receipts.
  Clear Cache: Sometimes, clearing the browser cache or using a different browser can resolve UI-related issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Mobile Receipt Management for more details on how to use the application and troubleshoot common issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Ticket: If the problem persists after trying the above solutions, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to resolve the error message PTRM_WEB_UI132 and continue using the SAP Mobile Receipt Management application effectively.