How To Fix PTRM_WEB_UI120 - Cannot print trips; either no trips saved or trips are read-only

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 120

• Message text: Cannot print trips; either no trips saved or trips are read-only

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI120 - Cannot print trips; either no trips saved or trips are read-only ?

  The SAP error message PTRM_WEB_UI120, which states "Cannot print trips; either no trips saved or trips are read-only," typically occurs in the context of the SAP Travel Management module when a user attempts to print travel trips that are either not saved or are in a read-only state. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  
  No Trips Saved: The user may not have any trips saved in the system. This can happen if the user has not completed the trip entry process or if the trips were not properly saved.
  
  
  Read-Only Trips: The trips that the user is trying to print may be in a read-only state. This can occur if the trips are already processed, approved, or if the user does not have the necessary permissions to modify or print them.
  
  
  Authorization Issues: The user may lack the necessary authorizations to access or print the trips.
  
  
  System Configuration: There may be configuration settings in the SAP system that restrict printing capabilities for certain trip statuses.
  
  
  Solutions:
  
  
  Check Trip Status: Ensure that the trips you are trying to print are saved and not in a read-only state. You can do this by navigating to the trip overview and checking the status of the trips.
  
  
  Save the Trip: If you have created a new trip, make sure to save it before attempting to print. Look for a "Save" button or option in the user interface.
  
  
  Review Permissions: Check your user roles and authorizations to ensure you have the necessary permissions to print trips. You may need to contact your SAP administrator to verify or adjust your access rights.
  
  
  Check Configuration Settings: If you are an administrator, review the configuration settings related to trip printing in the SAP Travel Management module. Ensure that there are no restrictions on printing trips based on their status.
  
  
  Consult Documentation: Refer to the SAP Help Portal or your organization's internal documentation for specific guidelines on handling trip printing issues.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error message.
  
  
  Related Information:
  
  SAP Travel Management: This module is designed to manage business travel processes, including trip planning, approval workflows, and expense reporting.
  User Roles and Authorizations: Understanding the roles assigned to users in SAP is crucial for troubleshooting access-related issues.
  SAP Notes: Regularly check SAP Notes for updates or patches that may address specific error messages or system behaviors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.