How To Fix PTRM_WEB_UI109 - System configuration error: no countries with IGS support available

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 109

• Message text: System configuration error: no countries with IGS support available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI109 - System configuration error: no countries with IGS support available ?

  The SAP error message PTRM_WEB_UI109, which states "System configuration error: no countries with IGS support available," typically occurs in the context of the SAP Talent Management or SAP SuccessFactors modules. This error indicates that the system is unable to find any countries configured to support the Integrated Global Services (IGS) feature.
  
  Cause:
  
  
  Missing Configuration: The most common cause of this error is that the necessary country configurations for IGS are not set up in the system. This could mean that the countries that should support IGS are either not defined or not activated in the system settings.
  
  
  Incorrect Country Settings: The countries that are supposed to support IGS may not be correctly configured in the backend, or the relevant settings may be missing.
  
  
  System Version: Sometimes, the version of the SAP system may not support certain countries for IGS, or there may be a need for an update or patch.
  
  
  
  Solution:
  
  
  Check Country Configuration:
  
  Go to the