How To Fix PTRM_WEB_UI107 - You are editing your credit card number; unmasking is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 107

• Message text: You are editing your credit card number; unmasking is not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI107 - You are editing your credit card number; unmasking is not supported ?

  The SAP error message PTRM_WEB_UI107, which states "You are editing your credit card number; unmasking is not supported," typically occurs in the context of SAP applications that handle sensitive information, such as credit card details. This error is designed to protect sensitive data by preventing users from unmasking or viewing the full credit card number while editing.
  Cause:
  
  Security Restrictions: The system is designed to protect sensitive information, such as credit card numbers, from being displayed in full to prevent unauthorized access or data breaches.
  User Role Permissions: The user may not have the necessary permissions to view or edit sensitive information.
  User Interface Design: The web UI may be configured to mask sensitive information for security reasons, and the system does not allow unmasking during editing.
  
  Solution:
  
  Check User Permissions: Ensure that the user has the appropriate permissions to edit credit card information. This may involve checking user roles and authorizations in the SAP system.
  Edit Without Unmasking: If you need to edit the credit card number, you may need to enter the number in its masked format (e.g., only the last four digits visible) or follow the specific process defined by your organization for handling sensitive data.
  Consult Documentation: Review the SAP documentation or guidelines related to handling credit card information to understand the correct procedures and limitations.
  Contact Support: If the issue persists and you believe it is a system error or misconfiguration, contact your SAP support team or system administrator for further assistance.
  
  Related Information:
  
  Data Protection Regulations: Be aware of regulations such as PCI DSS (Payment Card Industry Data Security Standard) that govern the handling of credit card information.
  SAP Security Best Practices: Familiarize yourself with SAP's best practices for securing sensitive data, including encryption and access controls.
  User Training: Ensure that users are trained on how to handle sensitive information properly and understand the implications of data security.
  
  By following these steps, you should be able to address the error message and ensure compliance with security protocols when handling credit card information in SAP.