How To Fix PTRM_WEB_UI106 - Select an entry for unmasking credit card number

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 106

• Message text: Select an entry for unmasking credit card number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI106 - Select an entry for unmasking credit card number ?

  The SAP error message PTRM_WEB_UI106, which states "Select an entry for unmasking credit card number," typically occurs in the context of SAP's Payment Card Processing functionality. This error indicates that the system requires a specific entry to be selected before it can proceed with unmasking a credit card number for viewing.
  Cause:
  The error is usually caused by one of the following reasons:
  
  No Entry Selected: The user has not selected a specific credit card entry from the list or table that contains masked credit card numbers.
  User Permissions: The user may not have the necessary permissions to view unmasked credit card information.
  System Configuration: There may be a configuration issue in the SAP system that is preventing the selection of the credit card entry.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Select an Entry: Ensure that you have selected a specific credit card entry from the list. Click on the appropriate row or checkbox to highlight the entry you wish to unmask.
  
  
  Check Permissions: Verify that your user role has the necessary permissions to view unmasked credit card numbers. You may need to consult with your SAP security administrator to ensure that your user profile has the correct authorizations.
  
  
  Refresh the Page: Sometimes, refreshing the page or reloading the application can resolve temporary glitches that may cause this error.
  
  
  Consult Documentation: Review the SAP documentation related to Payment Card Processing to ensure that you are following the correct procedures for unmasking credit card numbers.
  
  
  Contact Support: If the issue persists after trying the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error message.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to the Payment Card Processing module.
  User Roles and Authorizations: Familiarize yourself with the roles and authorizations required for handling sensitive payment information in SAP.
  Data Masking Policies: Understand your organization's policies regarding data masking and unmasking of sensitive information, as this may affect how you can interact with credit card data in SAP.
  
  By following these steps, you should be able to address the PTRM_WEB_UI106 error and successfully unmask the credit card number as needed.