How To Fix PTRM_WEB_UI104 - Select an expense type before creating itemized receipts

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 104

• Message text: Select an expense type before creating itemized receipts

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI104 - Select an expense type before creating itemized receipts ?

  The SAP error message PTRM_WEB_UI104, which states "Select an expense type before creating itemized receipts," typically occurs in the context of the SAP Concur or SAP Travel Management modules when users attempt to create itemized receipts without first selecting an appropriate expense type.
  Cause:
  The error is triggered because the system requires an expense type to be selected before proceeding with the creation of itemized receipts. This is a validation step to ensure that the receipt is associated with a specific type of expense, which is necessary for proper categorization and reporting.
  Solution:
  To resolve this error, follow these steps:
  
  
  Select an Expense Type:
  
  Before attempting to create itemized receipts, ensure that you have selected an appropriate expense type from the available options. This is usually done in the expense report or receipt entry screen.
  
  
  
  Check Configuration:
  
  If you are unable to select an expense type, check if the expense types are properly configured in the system. This may require administrative access to review the settings in the SAP Concur or Travel Management module.
  
  
  
  User Training:
  
  Ensure that users are trained on the correct process for entering expenses and creating itemized receipts. Sometimes, the error may arise from a lack of understanding of the system's workflow.
  
  
  
  System Updates:
  
  If the issue persists, check for any system updates or patches that may address bugs related to expense type selection. Contact your IT support or SAP support for assistance.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation or user manuals for guidance on the correct procedures for entering itemized receipts and selecting expense types.
  
  
  
  Related Information:
  
  SAP Concur: This is a cloud-based service that helps businesses manage travel and expenses. Understanding how to navigate this platform is crucial for users.
  Expense Types: These are predefined categories that help classify expenses (e.g., meals, lodging, transportation). Each type may have specific rules and limits associated with it.
  User Roles and Permissions: Ensure that users have the necessary permissions to access and select expense types in the system.
  
  If you continue to experience issues after following these steps, it may be beneficial to reach out to your organization's SAP support team or consult with SAP directly for further assistance.