How To Fix PTRM_SE_GEN001 - Add of exception failed

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_SE_GEN - Message class for the PTRM_SE_PROXY package

• Message number: 001

• Message text: Add of exception failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_SE_GEN001 - Add of exception failed ?

  The SAP error message PTRM_SE_GEN001, which states "Add of exception failed," typically occurs in the context of SAP's Talent Management or Performance Management modules. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Possible Causes:
  
  Data Inconsistencies: There may be issues with the data being processed, such as missing or incorrect entries in the database.
  Configuration Issues: Incorrect configuration settings in the Talent Management or Performance Management modules can lead to this error.
  Authorization Issues: The user may not have the necessary permissions to perform the action that triggered the error.
  Database Constraints: There may be constraints in the database that prevent the addition of new exceptions.
  System Bugs: There could be bugs in the SAP system or specific patches that need to be applied.
  
  Solutions:
  
  Check Data Integrity: Review the data being processed for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Review Configuration Settings: Verify the configuration settings in the relevant SAP modules to ensure they are set up correctly.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to add exceptions.
  Database Logs: Review database logs for any constraints or errors that may provide more context on why the addition failed.
  SAP Notes and Patches: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches may resolve the issue.
  Debugging: If you have access to the development environment, consider debugging the process to identify the exact point of failure.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the Talent Management and Performance Management modules for more detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., PTRA, PTAR) that may help in managing exceptions and performance evaluations.
  
  By following these steps, you should be able to diagnose and potentially resolve the PTRM_SE_GEN001 error in your SAP system.