How To Fix PTRM_SE_GEN000 - Unable to create application log.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PTRM_SE_GEN - Message class for the PTRM_SE_PROXY package

  • Message number: 000

  • Message text: Unable to create application log.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PTRM_SE_GEN000 - Unable to create application log. ?

    The SAP error message PTRM_SE_GEN000, which indicates "Unable to create application log," typically arises in the context of the SAP system's logging mechanism. This error can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.

    Causes:

    1. Authorization Issues: The user may not have the necessary authorizations to create application logs.
    2. Database Issues: There may be problems with the database connection or the database itself, such as being full or having insufficient space.
    3. Log Configuration: The application log configuration may not be set up correctly, or the log object may not be defined properly.
    4. System Performance: High system load or performance issues may prevent the creation of logs.
    5. Temporary System Issues: Sometimes, temporary issues in the SAP system can lead to this error.

    Solutions:

    1. Check Authorizations: Ensure that the user has the necessary authorizations to create application logs. This can be done by reviewing the user's roles and authorizations in transaction SU53 or SUIM.

    2. Database Space: Check the database for available space. If the database is full, you may need to free up space or increase the database size.

    3. Log Configuration: Verify the configuration of the application log. You can check the log object settings in transaction SLG0 to ensure that they are correctly defined.

    4. System Performance: Monitor the system performance using transaction ST22 (dump analysis) or SM21 (system log) to identify any performance bottlenecks that may be affecting log creation.

    5. Temporary Issues: If the issue seems to be temporary, try restarting the relevant application or the entire SAP system to see if the problem resolves itself.

    6. Check for Notes: Look for SAP Notes related to this error message in the SAP Support Portal. There may be specific patches or updates that address this issue.

    7. Consult SAP Support: If the problem persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes:

      • SLG1: To view application logs.
      • SLG0: To manage application log objects.
      • SU53: To analyze authorization issues.
      • ST22: To check for dumps.
      • SM21: To view the system log.
    • SAP Notes: Always check the SAP Support Portal for any relevant notes or updates that may address this specific error.

    By following these steps, you should be able to identify the cause of the PTRM_SE_GEN000 error and implement a suitable solution.

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